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Every legal team has a “Cheryl” who just knows everything—the go-to person for how things are done, where to find that one clause, or who handled the Acme deal three years ago. But what happens when Cheryl’s on leave? Or leaves for good?

If you’ve ever stared at a contract labeled “FINAL_v8_EDITED_USE_THIS_ONE”, you already know: contract review is one of the gnarliest legal processes out there.

Compliance is where legal meets risk management—and where disorganised processes turn into serious consequences.

Legal intake should be simple: someone needs legal support, they submit a request, and it gets routed to the right person. But in reality? It’s often the messiest, most chaotic part of the legal process.

Intellectual property (IP) law is full of nuance, detail, and pressure. Whether you're dealing with patents, trademarks, or copyrights, the operational side of IP can quickly become a gnarly mess of complexity, deadlines, and documentation.

Legal operations are infamous for being complex, slow-moving, and absolutely riddled with friction. But not because legal teams want to work that way. Most of the time, they’re stuck in gnarly processes that have evolved over years (or decades) of.

A gnarly operational or business process is one that is complex, messy, and frustrating to navigate—like trying to untangle a pair of wired earbuds after they’ve been in your pocket for a week.

In the ever-growing hype around artificial intelligence, one of the biggest misconceptions being marketed today is the idea that Agentic AI—AI systems capable of operating with full autonomy and adaptability—is already within reach for everyday.

Delivering effective digital legal services requires balancing the complexities of legal systems with the opportunities offered by advanced technologies like artificial intelligence (AI). Legal processes are inherently intricate, shaped by diverse.