Redesigning legal work for the future

How process, AI, and human expertise combine to drive true transformation

Legal work is undergoing a much-needed transformation. In our session at LegalTechTalk 2025, we explored why traditional approaches to legal service delivery are falling short, and what’s needed to fix them.

Attendees learned:

• Why process inefficiency is the biggest barrier to scalable, client-centric legal services

• How generative AI is evolving from content generation to becoming a true process actor

• The myth of the “silver bullet”: why success relies on more than just shiny AI tools

• What it takes to embed AI successfully: from process mapping to data structuring, integration, regulatory navigation, and cultural change

• The critical role of being model-agnostic in a fast-moving ecosystem

The key message?

True transformation happens when you combine AI with orchestrated processes and human judgement.

Whether you’re in a law firm or legal ops team, it’s time to rethink the way work gets done - building for speed, scale, and better outcomes.