Glenn LaForce, Chief Knowledge & Innovation Officer at Holland & Knight, joins Ben on this episode of Automates, where he runs us through his illustrious career and discusses:
- Why you have to be aligned with your IT function in order to breed success
- How dorm-storming the firm from all angles can ensure a smooth rollout of tech updates
- The difference between conducting a proof of value vs a proof of concept
- Why lawyers are really great at writing prompts, and they don't know it
- The legaltech, KM & innovation community really is made up of the best people!
With a healthy dose of camaraderie and stories of Pearl Jam, it's a great listen!
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