Applied AI
New Applied AI capabilities designed to bring cutting-edge generative AI capabilities directly into your workflows and processes, kicking off with Open AI integration and access to many other models via Amazon Bedrock.
Our new features can empower businesses to seamlessly integrate AI into their operations, ensuring robust governance, scalability, flexibility, and control.

Enhanced analytics
Enhanced analytics capabilities allowing you to combine both operational and historical data to deliver robust reporting and auditing across your use cases
No more manual user group management
Extensive improvements to user group management - by integrating the capability into User-Type fields, Class Permission Sets, and Record Permission Sets via API, manual user management becomes a thing of the past
Powerful permissions
Powerful permission updates allowing you to programmatically update record access dynamically within your processes