Glenn LaForce, Chief Knowledge & Innovation Officer at Holland & Knight, joins Ben on this episode of Automates, where he runs us through his illustrious career and discusses:
Why you have to be aligned with your IT function in order to breed success
How dorm-storming the firm from all angles can ensure a smooth rollout of tech updates
The difference between conducting a proof of value vs a proof of concept
Why lawyers are really great at writing prompts, and they don't know it
The legaltech, KM & innovation community really is made up of the best people!
With a healthy dose of camaraderie and stories of Pearl Jam, it's a great listen!